Refund Policy
Last updated: [May 2025]
At Invomi, we are committed to delivering a reliable and user-friendly invoicing experience. We offer a transparent refund policy to ensure your satisfaction.
1. Subscription Services
Our platform operates on a subscription basis. As such:
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All payments are non-refundable once a subscription is activated and access to premium features is granted.
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We do not offer partial refunds for unused time during your subscription period.
2. Free Trial Period
If a free trial is available:
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You may cancel anytime during the trial period without being charged.
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Once the trial ends and payment is processed, the subscription becomes non-refundable.
3. Billing Issues
If you believe a billing error has occurred, please contact us within 7 days of the charge date. We'll investigate and resolve the matter promptly.
4. Cancellation
You may cancel your subscription at any time from your account dashboard. Cancellation will stop future renewals, but no refund will be issued for the current billing period.
5. Exceptional Cases
We may consider refunds only in exceptional circumstances, such as:
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Technical errors caused by our platform that prevent access to paid services
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Duplicate payments
Please contact our support team to request a review.